What Do Our Customers Say About On-Hold Media Group?

"It’s a pleasure to work with Chris Johnson and his team. The messaging is creative, timely and they offer quick turnaround on custom messaging. We are also able to pick from a variety of background music. We are very pleased with On-Hold Media’s service and messaging options."

"Nobody likes being on hold, right? But when it comes to On Hold Media Group, they are able to make your customers enjoy being on hold. Wiseway Supply has been using their On Hold Wizard for many years. With the ability to control our library and what is playing when and where there is no reason to not be using this system. Aside from the software being easy to use, the employees of On Hold Media Group are spectacular. Their response time when it comes to problems, questions, or ideas is remarkable. With the option to have any message you want to relay to your customers playing, On Hold Wizard helps better the experience and reach your customers receive while on hold. The people at On-Hold Media Group also have creative minds that are as quick as their response time. They are able to create scripts from minimal information that you provide them, and it always turns out great! Allowing for advertisements, closings, reminders, and more to play while the customer waits creates an experience that is beneficial to not only your business, but the customer too."

"On-Hold is a great way to update your customers on the comings and goings of your company. I can’t tell you how often a customer will comment or reply to one of our salesmen about a product or service they heard about while on hold with us. Chris at On-hold Media Group is always responsive to my needs and requests, whether it is a question regarding my user interface or about creating a new custom spot to add to our on-hold playlist. "

"Your program provides an essential point of contact for us to connect with our customers as we support our key vendors, plus individual branch announcements…"